Buying habits are changing. In today’s digital economy, customers don’t tend to rely on salespeople to inform them about products and services. They use online channels such as social networks to find out information about products and services they require.
More than half of the buying process is complete before a salesperson is even involved.To meet these kind of demands, you need to know your customers inside out. They all come from different industries, have different preferences and face unique challenges. What’s more, in the emerging business landscape change is the norm. Trends emerge and products become celebrities, so you need to find new ways to stay relevant and compelling every day.
SAP Sales Cloud is created just for this reason. Built with mobile in mind, this advanced CRM Cloud solution can set your sales team free more than ever to lead the pack in this fast-changing world.
You can take customers information by SAP Hybris Sales Cloud, from silos in the back office and put it in the hands of frontline sales teams. Out in the field, with the mobile device in their hand, your team will have all the information they need to know who to target, what their issues are and how to nurture each opportunity.