CASE STUDY: TEPE SECURITY
SAP HYBRIS SALES & SERVICE CLOUD, SAP HYBRIS BILLING
Client: Tepe Security
Location: İstanbul, Ankara
Industry: Security Systems
Products & Services: Security Surveillance Service, Security equipment, Maintenance Service
- Provide a comprehensive solution to product sales and subscription services with flexible pricing options like one-time price or periodic pricing based on subscription or actual usage etc.
- Improve customer relationships through every customer interaction point e.g. Call Center, Field technician, etc.
- Turning prospects into opportunities with new sales channels and increase customer retention rate.
- Enable mobile access of field sales or service teams for their daily tasks.
Why SAP Hybris Sales & Service Cloud and Billing Cloud
- Flexible pricing approach for Tepe's current and future pricing & revenue models.
- Capability of dealing with many different customers and types of receivables.
- Seamlessly integrated Cloud solution and enterprise applications.
Why SAP Hybris Marketing
- Comprehensive approach focusing on «Solution Sales and Billing» (SSB) and SAP Hybris Service Cloud.
- Vertical and horizontal products/product bundles, solutions packages combined with one time selling and subscription models.
- Proactive and reactive churn methodologies to retain current customers.