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CASE STUDY: ENKA
SAP CRM SALES & SERVICE
Client: Enka İnşaat ve Sanayi A.Ş 
Location: İstanbul
Industry: Construction & Energy
BUSINESS TRANSFORMATION

Objectives

  • Providing a continuous and advance experience during whole process of service.
  • Providing a support layer and increasing customer satisfaction rate. 

Why SAP CRM Sales and Service

  • Opportunity & Activity Management
  • Sales Order Management
  • Spare Part Sales
  • Industry Machines, Heavy Equipments, Power System Sales
  • Logistics and Costing Integration
  • Warranty Management
  • Spare Part Replacement

Lineris Support System can only be accessed by clients with necessary authorization.