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CASE STUDY: BORUSAN MAKİNA
SAP CRM SALES, CALL CENTRE
Client: Borusan Makina ve Güç Sistemleri
Location: İstanbul
Industry: Construction Machines & Power Systems
BUSINESS TRANSFORMATION

Objectives

  • Turning leads and possibilities to opportunities via actions on new sales channels.
  • Providing a support line to customers and vendors in heavy construction equipments sector.

Why SAP CRM Sales and Call Centre

  • Opportunity & Activity Management
  • Sales Order Management
  • Dealer – End Customer Sales
  • Dealer Processes (Apply, Approval etc.)

Lineris Support System can only be accessed by clients with necessary authorization.