Aligning your company around your customers is now more important than ever. Your Marketing, Sales and Service teams are the front line to the customer. They need to harness your end-to-end enterprise, along with deep customer insight and personalized engagement in order to stand-out from the competition and deliver a relevant experience at every step of the customer journey. You should know your customers like never before. Guide your customer’s journey every step of the way to turn prospects into promoters.

In accordance to these principles, Lineris started its operations in 2011. The company provides solutions for helping the companies to know their potential customers better and effectively manage the business processes regarding sales, services and marketing. With its experienced and specialized team, Lineris renders SAP CX solutions which reinforce the relation between the companies and their customers.Lineris adopts CRM as a management philosophy rather than just a product, and the company integrates the multi-directional CRM solution, from campaign management to customer behavior modeling from sales performance analysis to call center integration, in all marketing, sales and service management processes.

Value added solutions established with the knowledge and sectoral experience of Lineris is differentiated by being integrated with the industry-based needs.Providing an insight on the CRM projects which can be successful only if they are embraced as a company culture with its vision and technological competency, Lineris provides this infrastructure for companies wishing to operate in a customer-centric way. In today’s world where it is inevitable to reach the customer through any channel and methods, ever-changing customer needs and expectations are turning into opportunities with Lineris solutions.